Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Edmar Joseph Abara
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The community is really helpful. based on my short time with the training I can say that this is making a lot of difference to peoples lives.
Review By
Mah Noor
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gillian Chara Sueseth Naui Bassi
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was very engaging and I have gained some knowledge with all the things that were taught in this training including the quizzes.
Review By
Ashley Nguyen
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shanthi Bala
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Arjay Manalac
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I felt like I learned a lot of good and relevant information with this training.
Review By
Jason Tang
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I very much enjoyed my experience with the training module for CLS. It was straightforward, organized, and informative. I think it is more than sufficient for a new volunteer to learn how to become a Certified Listener. If I do have any criticisms, it would be that some of the video formats are a little outdated, perhaps slightly unmotivated at times, and occasionally funk in terms of functionalist. However, if those small issues are adjusted, the platform would be close to perfect! Thank you for the wonderful training! I look forward to helping people through this medium!
Review By
Aarim Khan
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
JACOB Thomas
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kellie T
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mahnoor Mateen
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nabila Askaryar
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Victoria Schenkel
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Widaad Aamir
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was very helpful and easy to follow. I learnt alot and the trainer was really effective at answering everyones questions.
Review By
Victoria Switzer
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Krista Blakelock
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training is quite comprehensive and easy to follow along with. I have appreciated many of the skills that have been taught, especially how to read emotion in text messages! The platform does have several typos, but otherwise it is very user friendly.
Review By
Anita Pilar
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
It’s my pleasure to work with Certified Listeners Society. Thank you.
Review By
ClaireRose Tyler
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nousheen N/A
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was a amazing journey to go through the training as it touches the aspects of communication and help to build skills
Review By
Amber Shaheen
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very informative and helpful!!! Thank you for providing to free of charge!!
Review By
delaram rahimi
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Trotti
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rita Gill
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Puneeta Dheendsa
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Anna Maria Arbid
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed completing the training. There was a lot of useful information. Thank you!
Review By
Karen Carrigan
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Colleen Stephenson
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training does its thing in the sense that I feel good and excited about starting. I feel that the course addressed some of the anxieties I had about what the role entails. I appreciate the organization for providing this and feel it will enable my success.
Review By
Melissa Lupo
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training experience! Really looking forward to starting my volunteer journey with Certified Listeners!
Review By
Tianyi Zhao
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Catherine Brasch
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
The videos were at times a bit long and it may be better if there were different activities to do while watching the videos to keep learners engaged.
Review By
Mishal Nasir
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kasongo Bonzo
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was a very good experience and I will continue to encourage other to take this training in order to help our community
Review By
Sharmeen Ali
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Charlotte Vis
Total Reviews
2,007
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score