Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Ngoc Que Chi Nguyen
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I personally think this CLS Training is very useful. They teach about many topics that you could be encountering as an emotional volunteer responding to especially vulnerable group of people. I learnt what I should do and should not do when come across a specific situation and I also learnt many terms on variety types of depression, mental heath and sucidiology and tips to prevent these burnout. It was overally a great online training.
Review By
Evetta Solomon Lema
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dhiraj Bal
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training, very comprehensive overall.
Review By
Gurmeet Kaur
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I am here to support people. This will my honor.
Review By
Rebecca Hsu
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought that this was a very insightful training module. The speaker was not very engaging and did not speak very fast. I wish that they could have spoken quicker and with more enthusiasm.
Review By
Shannon Greenberg
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thanks for this training! Everything was very clear.
Review By
Hunter Skahan
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was good, though sometimes I found it not technologically intuitive.
Review By
Thandi Ncube
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lourdes Tapia
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Oluwafunmilayo Owopetu
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
This course is highly informative and gives you all the necessary information to become a great certified listener. I will recommend it to my friend.
Review By
Saad Abbasi
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zhaozhen Peng
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Good experience
Review By
Zeel Ladhani
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jana Jabbur
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nazli Inan
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Eunice Jimmy
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Anna Spiro
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Christian Nario
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall, the CL-Training-100 was quite extensive and provided a lot of useful tips for providing emotional support to callers. It also was effective in training me for using the platform for the calls and the finial group training session was very effective for getting me used to text chatting other callers. However, there have been some bumps in the road throughout the training sessions. Overall, it wasn’t that bad.
Review By
Mingdi Li
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Victor Bethen
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Claudia Dargis
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a great experience with the Certified Volunteer Training and learned much about myself and being in a helping profession. I recommend this training to anyone who aspires to be in a helping position or looking to volunteer and make a difference.
Review By
Tava Cook
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kayla Ajtay
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Sameed Akram is a very excellent trainer! I enjoyed training with him.
Review By
Bradley Levitt
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexander Minos
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Richa Quinn
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Domonique Lauzon
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sophia K-L
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Madeleine Gordon
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tashauna Lewis
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Training was exceptional, I feel prepared to provide emotional support to those in need & to navigate the chat platform!
Review By
Daniel Abiodun
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Sameed was very interactive and explained everything we need to know to give us the best opportunity to be successful in our role
Review By
Rafia Junaid
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Charlotte Tenszen
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ming Yan Cherry Lee
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Through learning different practical skills, I am able to not only help others but also make my friends and family happier.