Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Rusty Baranovsky
Total Reviews
1,966
Effectiveness
Comprehension
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4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Over all good training content.
Review By
Gillian Reidy
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Anne Balayboa
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The CLS training was very thorough and I really enjoyed it! I hope that I can make a difference in someone’s life through this platform. I encourage anyone who is looking to better their life as well as someone else’s to volunteer!
Review By
Dana O’Flynn
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
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4.5/5
Review Score
4.1/5
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Summary … no summary submited
Review By
SIMA HOSSEINZADEH
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Mikaela Cassolato
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Stephanie Langford
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
An excellent course for becoming a chat responder.
Review By
Chelsea Morningstar
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
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Review By
Joseph Ringuette
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Certified Listeners Society is amazing. it’s a great organization to be apart of and my values match theirs entirely.
Review By
Vanessa Roberts
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Fakiha Boule
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I benefited a lot from the Corse.
Review By
Cassandra Sharifpour
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Georges Thériault
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amanda Pereira-Rego
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Amazing training. Very insightful. Provided an opportunity to refresh my memory on previous material learned. As well as apply what I have learned. The team leader was very thorough, extensive and effective.
Review By
Melissa Hillier
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ksenya Tereshchenko
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Krischan Anantram
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
In this time during a terrible pandemic, learning how to become a better listener and speaker is crucial! It is important for all of us to develop our social skills and understanding of others so that we can stay united and strong! While I have not utilized my training with CLS or outside of it, I can say that I have a newfound appreciation for social connections that I hold with my friends and family members; that I plan on maintaining and growing throughout the course of my life!
Review By
Macey Wallace
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Marin Shiell
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Ziying Xiong
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Karen Godson
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
I entered Certified Listeners as a volunteer who was forced into early retirement for medical reasons. I know what a toll losing a job, and the resulting adjustments can take on a person’s Mental Health. I wanted to assist others who are in a similar position of uncertainty.
Review By
Dhiraj Bal
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training, very comprehensive overall.
Review By
Olivia Calandra
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Milica Subara
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lata Sapkota
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Chelsea Zhang
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very effective training course, learned a lot. Enjoyed the video and quiz format.
Review By
Maria Nita
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
– Was very detailed and easy to grasp without any previous knowledge – Just the right amount of info presented to keep me engaged – Material was very interesting and applicable to every day interactions
Review By
Taija Dennis-Riggan
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very helpful and thorough.
Review By
Nishana Kuganathan
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yang Bai
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amanda Langelaan
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found the advertisement for being a Volunteer Certified Listener on the Charity Village website. I was immediately interested as a way of gaining further experience giving emotional support. The training process was very thorough and provided lots of great information, and now I look forward to starting my first shift!
Review By
Priya Sukhra
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score